The summary function returns a data frame that provides additional information. It contains 'Item' and 'Group' columns similiar to the results data frame as well as a column 'low' corresponding to the sum of levels below neutral, a column 'high' corresponding to the sum of levels above neutral, and columns 'mean' and 'sd' corresponding to the mean and standard deviation, respectively, of the results. The numeric values are determined by as.numeric which will use the values of the factors.

# S3 method for likert.gap
summary(object, ...)

Arguments

object

the likert class to summarize.

...

parameters passed to summary.likert

Value

a list with two data frames with summarized data for satisfaction and importance results separately.